Case Studies
Our Role in the Mortgage & Lending Industry
The mortgage and lending sector thrives on precision and timely service. Our virtual assistants ensure that your operations run smoothly, supporting lenders, brokers, and financial institutions.
![](https://karnen.com/wp-content/uploads/2023/09/hero_desk.png)
ENABLING LENDERS AND BROKERS TO STREAMLINE THEIR PROCESS
Let us take on the task of handling the paperwork, customer queries, and processing details while you focus on closing deals and growing your client base.
As the industry evolves with regulatory changes and technological advancements, the need for meticulous processing and customer service is more important than ever. From loan processing to documentation, we provide the support you need to stay ahead.
![](https://karnen.com/wp-content/uploads/2023/11/loan.png)
Loan Processing Support
We manage the complexities of loan processing, from application to closing, ensuring each step complies with regulatory standards and is completed efficiently.
![](https://karnen.com/wp-content/uploads/2023/11/search.png)
Document Preparation and Verification
Our assistants meticulously prepare and verify all necessary documents, ensuring accuracy and a smooth process for your clients.
![](https://karnen.com/wp-content/uploads/2023/11/customer-service.png)
Customer Service and Relations
We provide exceptional customer service, handling inquiries and maintaining relationships, which is crucial for client retention and satisfaction in the competitive mortgage market.
How It Works
Our Team Responds Within 45 Minutes to Hear Your Needs
Whether it be your industry, job requirements, or specific skill sets, consult our team about your company's unique needs. We take everything into account when selecting candidates.
![](https://karnen.com/wp-content/uploads/2023/09/Consultation-1024x708.webp)
We'll Send You a List of Resumes Tailored to Your Needs
Don't like what you see? We'll find you a new list of candidates. We guarantee 100% client satisfaction.
![](https://karnen.com/wp-content/uploads/2023/09/Resume-1024x708.webp)
![](https://karnen.com/wp-content/uploads/2023/09/Resume-1024x708.webp)
We'll set up an interview with the candidates you select
Once you give us the thumbs up during the resume screening process, we'll set up a virtual interview at your preferred time.
![](https://karnen.com/wp-content/uploads/2023/09/Interview-1-1024x708.webp)
![](https://karnen.com/wp-content/uploads/2023/09/Interview-1-1024x708.webp)
You’ve Successfully Created Your Virtual Workforce!
Payment only happens after you’ve found your perfect candidate. Start working with your new hire immediately!
![](https://karnen.com/wp-content/uploads/2023/09/Consultation-1024x708.webp)
![](https://karnen.com/wp-content/uploads/2023/09/Consultation-1024x708.webp)
![](https://karnen.com/wp-content/uploads/2023/09/Consultation-1024x708.webp)
Versatile & Suited
Our Virtual Assistants Come with Versatile Skills & Unique Experiences
Discover some of the many skills, our virtual assistants have mastered. If you are looking for specific skills or expertise, please contact us.
![](https://karnen.com/wp-content/uploads/2023/09/online-survey.png)
![](https://karnen.com/wp-content/uploads/2023/09/online-survey.png)
Data Entry
![](https://karnen.com/wp-content/uploads/2023/09/video-editor.png)
![](https://karnen.com/wp-content/uploads/2023/09/video-editor.png)
Photoshop & Video Editing
![](https://karnen.com/wp-content/uploads/2023/09/social-media.png)
![](https://karnen.com/wp-content/uploads/2023/09/social-media.png)
Social Media Management
![](https://karnen.com/wp-content/uploads/2023/09/excel.png)
![](https://karnen.com/wp-content/uploads/2023/09/excel.png)
Microsoft Excel
![](https://karnen.com/wp-content/uploads/2023/09/technical-support.png)
![](https://karnen.com/wp-content/uploads/2023/09/technical-support.png)
Customer Support
![](https://karnen.com/wp-content/uploads/2023/09/seo.png)
![](https://karnen.com/wp-content/uploads/2023/09/seo.png)
Search Engine Optimization (SEOs)
![](https://karnen.com/wp-content/uploads/2023/09/ux.png)
![](https://karnen.com/wp-content/uploads/2023/09/ux.png)
Web & Graphic Design
![](https://karnen.com/wp-content/uploads/2023/09/analytics.png)
![](https://karnen.com/wp-content/uploads/2023/09/analytics.png)
Data Analytics
![](https://karnen.com/wp-content/uploads/2023/09/email.png)
![](https://karnen.com/wp-content/uploads/2023/09/email.png)
Email & Calender Management
Hear from our clients
Our Services Are Tailored To You.
Thousands of clients trust us everyday, here are some of the many ways we help make their lives easier.
Jessica Tannen
Director of Operations
Insurance
I was initially skeptical about the impact of virtual assistance on our complex insurance operations. Karnen not only proved me wrong but exceeded my expectations. Their team's quick grasp of our workflows and their impeccable attention to detail in managing client policies have been remarkable. It's given me and my staff the ability to truly focus on expanding our business and improving client relationships without worrying about dropping the ball on the administrative end.
Carlos Ramirez
Senior Broker
Real Estate
The partnership with Karnen has been invaluable. Their support team is incredibly responsive and has an uncanny ability to anticipate our needs, handling the heavy lifting of day-to-day tasks with ease. They’ve freed up so much of our time, allowing us to concentrate on closing more deals and providing personalized service to our clients.
Dr. Sarah Lim
Clinic Owner
Healthcare
In the medical field, every minute counts. Karnen's assistants have brought a level of efficiency to our practice that has directly translated into better patient care. Their management of patient scheduling and meticulous handling of medical records means that our doctors can spend more time with their patients. The personal touch they add, despite being miles away, has made a world of difference.
Tim Reynolds
Creative Director
Marketing and Advertising
Karnen's team seamlessly integrated with ours and has been managing the details that used to bog down our creatives. They handle the logistics and analytics so well, we've seen a substantial increase in productivity. Their reports are detailed and insightful, helping us make informed decisions to drive our campaigns forward.
Renee Patel
Ecommerce Operations Lead
Ecommerce
Running an online store is a 24/7 job, and burnout was a real concern. Bringing Karnen on board has been a game-changer for us. They handle the customer service, order processing, and inventory management with such professionalism and ease that we've been able to not just maintain, but significantly improve our customer experience.
Ethan Wu
Product Manager
Technology
Working with Karnen has allowed our tech teams to maintain a laser focus on development and innovation. Their administrative support across our projects is impeccable, and their ability to coordinate with our technical support has improved our customer satisfaction ratings. They are more than just a service provider; they are a key part of our project management strategy.