Case Studies
Our Role in the Insurance Industry
The insurance industry is built on trust and efficiency. At Karnen, we understand that insurers, brokers, and underwriters require dedicated support to manage their extensive paperwork and client communications. That's why numerous professionals within the industry turn to our virtual contractors for seamless back-office support.
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EMPOWERING INSURERS, BROKERS, AND UNDERWRITERS
Prioritize Client Satisfaction, Leave the Details to Us
Let us handle the intricacies of policy management and client documentation so you can concentrate on nurturing customer relationships and expanding your portfolio. As the insurance industry embraces digital transformation, the need for virtual assistance becomes increasingly essential. From managing online claims to updating client policies, Karnen's services are designed to help you adapt to and thrive in the digital landscape.
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Client Onboarding & Policy Management
Our virtual assistants facilitate the onboarding of new clients and the ongoing management of their policies, ensuring all data is meticulously organized and easily accessible.
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Claims Administration & Support
We streamline the claims process, handling everything from initial filing to documentation and follow-up, ensuring a swift and satisfactory resolution for your clients.
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Customer Service & Relationship Management
Our team specializes in customer service and relationship management, helping you to maintain high levels of client satisfaction and loyalty through timely and effective communication.
How It Works
Our Team Responds Within 45 Minutes to Hear Your Needs
Whether it be your industry, job requirements, or specific skill sets, consult our team about your company's unique needs. We take everything into account when selecting candidates.
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We'll Send You a List of Resumes Tailored to Your Needs
Don't like what you see? We'll find you a new list of candidates. We guarantee 100% client satisfaction.
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We'll set up an interview with the candidates you select
Once you give us the thumbs up during the resume screening process, we'll set up a virtual interview at your preferred time.
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You’ve Successfully Created Your Virtual Workforce!
Payment only happens after you’ve found your perfect candidate. Start working with your new hire immediately!
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Versatile & Suited
Our Virtual Assistants Come with Versatile Skills & Unique Experiences
Discover some of the many skills, our virtual assistants have mastered. If you are looking for specific skills or expertise, please contact us.
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Data Entry
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Photoshop & Video Editing
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Social Media Management
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Microsoft Excel
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Customer Support
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Search Engine Optimization (SEOs)
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Web & Graphic Design
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Data Analytics
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Email & Calender Management
Hear from our clients
Our Services Are Tailored To You.
Thousands of clients trust us everyday, here are some of the many ways we help make their lives easier.
Jessica Tannen
Director of Operations
Insurance
I was initially skeptical about the impact of virtual assistance on our complex insurance operations. Karnen not only proved me wrong but exceeded my expectations. Their team's quick grasp of our workflows and their impeccable attention to detail in managing client policies have been remarkable. It's given me and my staff the ability to truly focus on expanding our business and improving client relationships without worrying about dropping the ball on the administrative end.
Carlos Ramirez
Senior Broker
Real Estate
The partnership with Karnen has been invaluable. Their support team is incredibly responsive and has an uncanny ability to anticipate our needs, handling the heavy lifting of day-to-day tasks with ease. They’ve freed up so much of our time, allowing us to concentrate on closing more deals and providing personalized service to our clients.
Dr. Sarah Lim
Clinic Owner
Healthcare
In the medical field, every minute counts. Karnen's assistants have brought a level of efficiency to our practice that has directly translated into better patient care. Their management of patient scheduling and meticulous handling of medical records means that our doctors can spend more time with their patients. The personal touch they add, despite being miles away, has made a world of difference.
Tim Reynolds
Creative Director
Marketing and Advertising
Karnen's team seamlessly integrated with ours and has been managing the details that used to bog down our creatives. They handle the logistics and analytics so well, we've seen a substantial increase in productivity. Their reports are detailed and insightful, helping us make informed decisions to drive our campaigns forward.
Renee Patel
Ecommerce Operations Lead
Ecommerce
Running an online store is a 24/7 job, and burnout was a real concern. Bringing Karnen on board has been a game-changer for us. They handle the customer service, order processing, and inventory management with such professionalism and ease that we've been able to not just maintain, but significantly improve our customer experience.
Ethan Wu
Product Manager
Technology
Working with Karnen has allowed our tech teams to maintain a laser focus on development and innovation. Their administrative support across our projects is impeccable, and their ability to coordinate with our technical support has improved our customer satisfaction ratings. They are more than just a service provider; they are a key part of our project management strategy.